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Geek Article and Review System GARS is the mega popular system for turning forums into articles, tutorials, or even reviews.

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  #1  
Old 03-22-2008, 03:47 PM
DocJohn DocJohn is offline
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Default If author doesn't rate (n/a), then nobody can rate?

Just installed things and set it up on our forums.

In testing it, though, I noticed that if the author doesn't rate any of the 5 questions (e.g., leaves it n/a), other members can't rate on anything other than what the author rated... does this make sense?

I'd like to pre-populate the ratings/reviews with a list of products, but don't want to rate them myself. Is there a way around this?

Thanks!
  #2  
Old 03-24-2008, 06:40 PM
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Not quite sure I understand. Are you using both the 'Author Rating' and 'User Ratings' modules?
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  #3  
Old 03-24-2008, 09:05 PM
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Yes, and using the default review module set.

See here:

http://forums.segwaychat.com/showthread.php?t=18175

The author only rated on one attribute, "Courteous & attentive attitude?
100%." The author left the other attributes (there are 4 others for this type of rating) n/a.

Now when users try and rate this dealer, they only get this one attribute they can rate on -- the other 4 do not display (whether they try and rate by the drop-down "Rate now," or by leaving a comment).
  #4  
Old 03-25-2008, 06:05 PM
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Grab the GARS package again and FTP the /geek/gars/includes/gars_class_core.php file, overwriting the file on the server, and then afterwards refresh this page and give it a whirl.
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Please use the forums for support, feature requests, and similar such things. Support does not include custom code, custom template edits, or third-party modifications. PMs and emails to me should be for private information only, such as login information. If you PM or email me a support question, chances are good that I'll ignore it. Thanks.
While the work or play is on, it is a lot of fun if while you are doing one you don't constantly feel that you ought to be doing the other. -- Franklin Pierce Adams
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Old 03-25-2008, 07:10 PM
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Thanks, that worked!!!!!!!!
  #6  
Old 03-25-2008, 10:12 PM
DocJohn DocJohn is offline
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Sorry, I spoke too soon.

Although it appeared to work, when my members actually tried rating on the dealers listed, it apparently didn't save their ratings?

http://forums.segwaychat.com/showthr...086#post167086

When someone tries to rate through the "Rate now" box, it replies back after they hit the submit button "There are no ratings to display."

If you leave a comment in a thread to rate, you can rate the dealer, but the ratings don't get saved (the comment does).

The type I used is a duplicate of the "Review Type." ... I had to create a new type so I could have one type of ratings/reviews show up in one forum, and another set show in a different forum. The Accessory reviews, using the original Review Type seem to be working fine... The two types, as far as I can see in the cp, are setup exactly the same.

Last edited by DocJohn; 03-25-2008 at 10:17 PM..
  #7  
Old 03-25-2008, 10:27 PM
DocJohn DocJohn is offline
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Okay, the problem I see is the same...

If the original author gives "n/a" for one of the attributes in ratings, then all users cannot rate on that attribute. Users can only rate on attributes originally rated on. I tested this by going in and changing the author ratings of one of the entries from all "n/a" to all 3's. Now other users can rate that dealer.

This seems like a bug, since I wouldn't expect the system not to allow users to rate on something just because for the original author that attribute didn't apply....
  #8  
Old 03-25-2008, 11:49 PM
DocJohn DocJohn is offline
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Another problem found by my members is the "n/a" rating is being counted as a "zero" instead of truly "n/a."

For instance, we have a dealer rated by two members. Member 1 gives him all 5's on five attributes. Member 2 gives him 5's on two attributes, but leaves the other three attributes as "n/a".

The expected behavior would be that the three "n/a" simply aren't counted. Instead, they are being counted as zero's by the software. See this thread for the live example:

http://forums.segwaychat.com/showthread.php?t=18220
  #9  
Old 03-26-2008, 04:47 AM
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Grab the GARS package again and FTP the following files, overwriting the files on the server, and give it another whirl:
  • /forum/reviewrate.php
  • /forum/geek/gars/includes/gars_admin_ratings.php
  • /forum/geek/gars/includes/gars_class_core.php
  • /forum/geek/gars/includes/gars_class_page.php
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Please use the forums for support, feature requests, and similar such things. Support does not include custom code, custom template edits, or third-party modifications. PMs and emails to me should be for private information only, such as login information. If you PM or email me a support question, chances are good that I'll ignore it. Thanks.
While the work or play is on, it is a lot of fun if while you are doing one you don't constantly feel that you ought to be doing the other. -- Franklin Pierce Adams
  #10  
Old 04-02-2008, 06:38 PM
DocJohn DocJohn is offline
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Nope, sorry, that didn't work:

http://forums.segwaychat.com/forumdisplay.php?f=32
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