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  #1  
Old 03-17-2006, 10:09 PM
himerus himerus is offline
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Default My Order of GARS

I'm having problems with my order, and can't get a response now.. It's been several hours since my order, and I'm still getting a no permissions error to download...

The order status screen says it's complete, and paypay says it's complete (credit card payment)

I've tried logging out, then back in, but I still can't get to it...

Can anyone help??!

Thanks@! I'm really trying to get this installed and working before I have to leave work... the boss wants to see some progress...
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  #2  
Old 03-18-2006, 04:10 AM
himerus himerus is offline
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Argh!!!! It won't let me post a support ticket either since it isn't recognizing my order yet....

I need help!! I just want to get my copy installed!!!

Thanks!!!
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  #3  
Old 03-18-2006, 10:17 AM
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The Geek The Geek is offline
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Hey there, the problem looks like you bought brand removal, but not the license
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Old 03-19-2006, 01:58 PM
himerus himerus is offline
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Quote:
Originally Posted by The Geek
Hey there, the problem looks like you bought brand removal, but not the license
Ugh....

I could SWEAR I picked the right one....

Can you help me out here?
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  #5  
Old 03-19-2006, 09:43 PM
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The Geek The Geek is offline
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what do you want me to do? Refund it?
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  #6  
Old 03-19-2006, 10:23 PM
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Do you offer refunds?

Thanks,
Mat
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  #7  
Old 03-22-2006, 05:39 PM
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No, but he bought the wrong one item (a license removal instead of the right one). I think thats fair enough
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  #8  
Old 03-22-2006, 06:55 PM
himerus himerus is offline
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yes, this was my fault, and I ordered the correct item/license immediately after it was cleared up...
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