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  #1  
Old 10-13-2009, 04:04 PM
waternoose waternoose is offline
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Default Just installed - no permission?

Quote:
You do not have permission to browse the newsletter section. If you feel that you have reached this message in error, please contact the administrator
I am the admin - I have full admin rights on everything; but cant view this section?
  #2  
Old 10-13-2009, 05:02 PM
waternoose waternoose is offline
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Still unable to see anything via the system, but I can see a crap load of files in the test folder.

I downloaded one and viewed it and its not even the default template!!!!!

I figured for $65 this was going to be plug and play ready, but looks like Im going to have a days worth of recoding to do! This isnt acceptable!
  #3  
Old 10-13-2009, 06:12 PM
henrikhansen henrikhansen is offline
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Default

Hi waternoose.

Check that your usergroup is ticked in the 'Usergroups allowed to subscribe' section for each newsletter.

In case you have no active newsletters with issues, try to create an active issues and see if that helps.
  #4  
Old 10-13-2009, 06:40 PM
waternoose waternoose is offline
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Yes administrator is allowed to subscribe ...

Yes active newsletter exist...

Still get no permissions message when viewing newsletter.php?id=4&prev=1 as you can see Ive created 4 now and still havent figured out whats wrong.
  #5  
Old 10-13-2009, 07:00 PM
henrikhansen henrikhansen is offline
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Default

OK, strange, I remember I had the very same issue when I started.

Also check, that you have active ISSUES, otherwise the no permission message will show up, no matter what.
  #6  
Old 10-13-2009, 07:11 PM
waternoose waternoose is offline
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Default

I click on the issue(s) and the yes button next to active is selected so I assume that means they are active.

So I have active newsletter - its checked / I have active issues / and admin is set to subscribe - yet I get the no permission response when clicking "preview HTML / txt" etc

Yes it is very odd to me too. Thanks for your help.
  #7  
Old 10-14-2009, 02:51 AM
waternoose waternoose is offline
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Looks like this program doesn't come with first rate support. bummer! Off to file my paypal claim!
  #8  
Old 10-14-2009, 04:36 PM
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Morgan Morgan is offline
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Support is consistent around here but not every day. If you happen to post when I am away, it may take a couple days to get an answer. It has just been over 24 hours since this thread was started, so if you want an answer, let me know. If you are going to file a claim, then I will move on to the next thread.
__________________
Please use the forums for support, feature requests, and similar such things. Support does not include custom code, custom template edits, or third-party modifications. PMs and emails to me should be for private information only, such as login information. If you PM or email me a support question, chances are good that I'll ignore it. Thanks.
While the work or play is on, it is a lot of fun if while you are doing one you don't constantly feel that you ought to be doing the other. -- Franklin Pierce Adams
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