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COBRAws 01-30-2007 04:32 AM

Renewal problem
Hello m8,

I just renewed my license and I think i fu*ked something up hehe.
I needed GARS branding free option (also renewal), so instead of buying the option called "1 Year GARS License Re-newal" I bought this one "GARS License + 1 year of updates + Brand Free Option"

Now on my download page I see 2 GARS, the old one that expired to download, and the new one. Both entries are the same title, the new one should at least say something like "branding free".

Let me know if you need further details,


Lizard King 01-30-2007 08:02 AM

Sam again made a magical touch :p

Seriously Sam is that option just for branding free or another Gars license with branding free option ?

The Geek 01-30-2007 09:01 AM

Its for a brand new license without branding :)

Currently you can only purcahse barnd free at time of buying the license. After that, I have to manually add the brand free option (which is totally dooable, just a small PITA). There isnt a notification of branding free on the download page (which is a good suggestion) - however when you download and install, there wont be any branding on it :)

Ill refund you the difference and cancel the earlier license for you today so you are only left with a brand free renewal :)

COBRAws 02-02-2007 03:17 PM

Sorry for the delay, I had serious problems with my server, everything ok now :)

Ok, the old license ID for GARS is #229 and the new I bought with branding free is #1615

I dont know wich is going to stay. But I just need one (the branding free) :D I dont know if a refund is necesary, I just bought because I believed it was the cost of branding free and i'm ok with that :)

Thanks m8

COBRAws 02-26-2007 01:38 AM

the two licenses still show up hehe, I just need one, the one with branding free.

The Geek 02-28-2007 06:31 PM

sorted :)

COBRAws 02-28-2007 08:56 PM

Thank you

/Close please

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