KenDude
08-15-2008, 03:26 PM
Morgan,
Last month you fixed it for me that new users would automatically be subscribed to the newsletter. I think that is truly happening, HOWEVER, I just generated a new issue and was about to send when I noticed that it was only going to send to about 8,300 people (down from 9,100 last month).
Huh?
So I went to subscriptions and if I run a query for people who said NO to the HTML newsletter about 150 (out of 10,500 members) came back NO. I then ran a query for PLAIN TEXT and only 1 person came back.
If I select "ANY" in Newsletter format (NO still selected in the subscription)about 500 members come back. ???? How can ~150 plus 1 add up to almost 500???
Where are my missing 2000 members?? Does it have anything to do with me not overriding the "receive admin emails" setting?
HELP! I want to make sure I get the newsletter out to as many of my members as possible who want to receive it!
Last month you fixed it for me that new users would automatically be subscribed to the newsletter. I think that is truly happening, HOWEVER, I just generated a new issue and was about to send when I noticed that it was only going to send to about 8,300 people (down from 9,100 last month).
Huh?
So I went to subscriptions and if I run a query for people who said NO to the HTML newsletter about 150 (out of 10,500 members) came back NO. I then ran a query for PLAIN TEXT and only 1 person came back.
If I select "ANY" in Newsletter format (NO still selected in the subscription)about 500 members come back. ???? How can ~150 plus 1 add up to almost 500???
Where are my missing 2000 members?? Does it have anything to do with me not overriding the "receive admin emails" setting?
HELP! I want to make sure I get the newsletter out to as many of my members as possible who want to receive it!