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KenDude
05-18-2008, 06:25 AM
Here is an email I received today after a member received the newsletter and I told him that he could unsubscribe from it via the newsletter he received or via the usercp, seems that he could do neither:

> Larry there should be an unsubscribe link with the newsletter, if not, you
> can always log into the website and turn off newsletters in your profile.
> Thanks!



I looked for an "unsubscribe" highlighted area in the email, and there was
NONE.

Bad.

Then I went to the website, logged in, and went to the "User CP" area.

In the "Your Profile" area there was nothing in regards to any newsletter.

Then I looked at the "Settings & Options" area. "Edit Options" would seem
the logical place to check a box that would subscribe or unsubscribe from
things like this newsletter.

Under "Messaging & Notification" there is an area that says "Receive Email &
Newsletters" and then "From time to time, the administrators may want to
send you email notices. Additionally, every month we send out a Newsletter
via email."

These boxes are NOT checked...and yet I still received the newsletter.

So tell me again HOW I can actually unsubscribe from this newsletter, since
I have never subscribed to it, and my options show that I am NOT subscribed
to it???

-------

Now when I originally sent out the newsletter I told it NOT to override the setting for receiving/not receiving admin emails because if a user had said no to admin emails then I didn't want them receiving the newsletter. It seems that GAZ went ahead and sent it to him anyway.

So my support questions are:

1) Is there a flaw in GAZ to where it is sending regardless of what the setting is for receiving admin emails?

2) In what ways can the member unsubscribe?

As a Note, here is the code that is the first bit of code in the Gaz_html_footer style:

<if condition="$show['unsubscribe'] AND $unsubscribehash">
<div class="smallfont"<if condition="$stylecss[smallfont]"> style="$stylecss[smallfont]"</if> align="center">
<a href="$vboptions[bburl]/$settings[scriptname].php?do=unsubscribe&amp;u=$user[userid]&amp;h=$unsubscribehash&amp;n=$newsletterid">$vbphrase[gaz_unsubscribe_to_newsletter]</a>
</div>
<br />
</if>

For whatever reason that code doesn't seem to be executing as both the sample and actual generated newsletters don't have the unsubscribe link in them.

henrikhansen
05-18-2008, 08:52 AM
So tell me again HOW I can actually unsubscribe from this newsletter, since
I have never subscribed to it, and my options show that I am NOT subscribed
to it???

Look it here, the problem has been solved, apparently the section in usercp was missing where
the users could subscribe and unsubscribe, I had similar problem:
http://www.thevbgeek.com/showpost.php?p=24547&postcount=11

KenDude
05-19-2008, 04:19 AM
I applied the fix for the UserCP that Morgan told you about and that is working now, but the Unsubscribe link at the bottom of the newsletter that was sent out is not.

henrikhansen
05-19-2008, 07:52 AM
KenDude, maybe you should look in the hornstar6969 thread below this one, there is a fix mentioned there for the unsubscribing link.

KenDude
05-19-2008, 01:25 PM
My footer already has that, just look at the code I posted above, that footer is one that Morgan set up for me. :)

Morgan
05-19-2008, 05:58 PM
Having the following is correct:

<if condition="$show['unsubscribe'] AND $unsubscribehash">

Will look again at the code and post back after review.

KenDude
05-19-2008, 06:37 PM
Ok you still have acess to my site so please look it over and let me know what you find Morgan. Thanks!

Morgan
05-19-2008, 07:40 PM
No need to access your site, can review the code. Will post back after review.

rrr
05-20-2008, 02:26 AM
So is this a problem that's only local to KenDude, or will all newsletters sent be missing the unsubscribe button?

Morgan
05-20-2008, 04:41 AM
If you see the following in the gaz_html_footer template, then your members won't get a link (if there is no unsubscribe hash) instead of a getting a link that creates a "it can't find my subscription information" message:

<if condition="$show['unsubscribe'] AND $unsubscribehash">

The script is currently under review to make sure things are working correctly. Will post back after the review is complete.

KenDude
05-24-2008, 10:40 PM
If you see the following in the gaz_html_footer template, then your members won't get a link (if there is no unsubscribe hash) instead of a getting a link that creates a "it can't find my subscription information" message:

<if condition="$show['unsubscribe'] AND $unsubscribehash">

The script is currently under review to make sure things are working correctly. Will post back after the review is complete.

Morgan,

Any ETA for the review being complete? I don't have another newsletter due out for about 3 more weeks but I'd like to try to have all of the kinks worked out before I send the next one, hence asking. :)

Morgan
05-27-2008, 01:38 AM
Still under review, but partially reviewed, will continue the review this week. The unsubscribe bit may or may not return, but your users can go to the following link and set their preferences in the 'Newsletter Subscription' box:

http://www.YOUR-DOMAIN.com/YOUR-FORUM-DIR/profile.php?do=editprofile

If you do not see the 'Newsletter Subscription' box, grab the GAZ package again and reFTP the gaz_user_subscription.php file and then go to the edit profile page.

KenDude
05-27-2008, 05:24 AM
Morgan,

Thanks, I will await the results of your review this week. I did grab the latest package a few days ago and my users do have the ability from their profile to unsubscribe, just hoping to be able to give them that option from the newsletter as well. :)

Thanks!

kall
09-14-2009, 06:54 PM
Morgan,

Thanks, I will await the results of your review this week. I did grab the latest package a few days ago and my users do have the ability from their profile to unsubscribe, just hoping to be able to give them that option from the newsletter as well. :)

Thanks!
Was this ever fixed?

I've spent the past hour trying to debug the latest version (2.0.2), reverted the 3 templates mentioned in another thread, uploaded all files and imported the plugin twice.

I still get the following for my unsubscribe link:

newsletter.php?do=unsubscribe&u=&h=&n=1

It appears to be stripping the variables entirely.

Morgan
09-16-2009, 10:45 PM
When you preview an issue, the query string won't have all the values, as it is a preview. If you mean for the issues sent out via email, go to the ACP -> GAZ- > Settings and make sure $user is entered in the 'Escaped variables' box.

kall
09-22-2009, 08:30 AM
Ahh.. looks like I didn't have the variable.

Thanks Morgan, all working fine now. :)